Privacy Policy

1. Introduction

dreamjili ("dreamjili," "we," "us," or "our") operates the online gaming platform accessible at dreamjili.today (the "Platform"). As a personal information controller under the Philippine Data Privacy Act of 2012, dreamjili is responsible for the personal data we collect from you when you register, access, or use our Platform and services.

This Privacy Policy ("Policy") describes the types of personal data we collect, the purposes for which we use it, the circumstances under which we may share it, and the rights you have in relation to your personal data. It applies to all users of the dreamjili Platform, including registered players and visitors.

Please read this Policy carefully. If you do not agree with the practices described in this Policy, you should not use the dreamjili Platform. If you have any questions about how dreamjili handles your personal data, please contact our Data Protection Officer using the details provided in Section 13 of this Policy.

2. Personal Data We Collect

dreamjili collects the following categories of personal data from players and users of the Platform:

2.1 Identity & Contact Data

• Full legal name as it appears on your government-issued identification;
• Date of birth (used to verify that you meet the 21+ age requirement);
• Email address and mobile phone number;
• Residential address, city, and province (e.g., Metro Manila, Cebu, Davao, Quezon City);
• Nationality and country of residence.

2.2 Identity Verification Data

• Copies of government-issued identification documents (e.g., Philippine passport, SSS ID, PhilHealth ID, driver's license, UMID);
• Proof of address documents;
• Selfie or facial image submitted for identity verification purposes.

2.3 Financial Data

• Payment method details, including GCash account numbers, PayMaya account numbers, BPI, BDO, or Metrobank account details (as applicable);
• Transaction history, including deposit amounts, withdrawal amounts, and dates;
• Proof of payment method ownership documents.

2.4 Account & Gaming Data

• Username and encrypted password;
• Game history, including games played, wagers placed, and outcomes;
• Bonus and promotion history;
• Account balance and transaction records;
• Responsible gaming settings and self-exclusion records.

2.5 Technical & Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Pages visited, features used, and time spent on the Platform;
• Login timestamps and session duration;
• Cookie identifiers and similar tracking data (see Section 7).

2.6 Communications Data

• Records of your communications with dreamjili customer support, including live chat transcripts and email correspondence;
• Feedback and survey responses submitted through the Platform.

dreamjili does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance purposes.

3. How We Collect Your Data

dreamjili collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically when you access and use the Platform, including through cookies and similar tracking technologies;
• Third-party sources: Identity verification data from third-party KYC service providers; fraud prevention data from anti-fraud service providers; payment data from payment processors such as GCash and PayMaya.

4. How We Use Your Personal Data

dreamjili uses the personal data we collect for the following purposes:

dreamjili will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

5. Legal Basis for Processing

dreamjili processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and provision of gaming services;
• Legal obligation: Processing required to comply with applicable laws and regulations, including PAGCOR licensing requirements, AML obligations, and KYC verification requirements;
• Legitimate interests: Processing necessary for dreamjili's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, and informed consent, including for marketing communications. You may withdraw your consent at any time by contacting us or updating your account preferences.

6. Data Sharing & Disclosure

6.1 Service Providers

dreamjili may share your personal data with trusted third-party service providers who assist us in operating the Platform and delivering our services. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, fraud prevention and AML screening providers, IT infrastructure and cloud hosting providers, and customer support platform providers. All service providers are contractually required to process your data only on dreamjili's instructions and to maintain appropriate security measures.

6.2 Regulatory & Legal Disclosure

dreamjili may disclose your personal data to PAGCOR, the National Privacy Commission, law enforcement agencies, courts, or other government authorities where required to do so by applicable law, court order, or regulatory requirement. dreamjili will notify you of any such disclosure where permitted by law.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of dreamjili's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and of any changes to this Privacy Policy that may result.

6.4 No Sale of Data

dreamjili does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Period.

7. Cookies & Tracking Technologies

7.1 What Are Cookies

Cookies are small text files placed on your device when you visit the dreamjili Platform. They help us recognize your device, remember your preferences, keep your session active, and understand how you use the Platform so we can improve it.

7.2 Types of Cookies We Use

• Strictly necessary cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to provide a more personalized experience.
• Analytics cookies: Help us understand how players use the Platform by collecting anonymized usage data. This information is used to improve Platform performance and user experience.
• Marketing cookies: Used to deliver relevant promotional content to you based on your interests and activity on the Platform. These are only set with your consent.

7.3 Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the dreamjili Platform. Strictly necessary cookies cannot be disabled as they are essential for the Platform to operate.

8. Data Retention

dreamjili retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve any disputes or enforce our agreements.

Specifically:

• Account data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in accordance with PAGCOR requirements and AML regulations;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction;
• KYC documents: Retained for a minimum of five (5) years after the end of the business relationship;
• Customer support records: Retained for three (3) years from the date of the interaction;
• Technical and usage data: Retained for up to twelve (12) months in identifiable form, after which it is anonymized or deleted.

When personal data is no longer required, dreamjili will securely delete or anonymize it in accordance with our data disposal procedures.

9. Data Security

dreamjili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encryption at rest for sensitive personal and financial data stored on our servers;
• Access controls limiting access to personal data to authorized personnel only, on a need-to-know basis;
• Multi-factor authentication for internal systems that process personal data;
• Regular security assessments and penetration testing of the Platform;
• Staff training on data protection and information security best practices;
• Incident response procedures to detect, contain, and respond to data security incidents promptly.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, dreamjili will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012.

While dreamjili takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are also responsible for keeping your dreamjili login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

10. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by dreamjili:

• Right to be informed: The right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy;
• Right of access: The right to request a copy of the personal data dreamjili holds about you;
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another controller where technically feasible;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. dreamjili will respond to all valid requests within thirty (30) days. We may need to verify your identity before processing your request.

11. Children's Privacy

The dreamjili Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. dreamjili does not knowingly collect personal data from individuals under the age of 21.

If dreamjili becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and take appropriate action in accordance with applicable regulations.

If you are a parent or guardian and believe that your child has registered on the dreamjili Platform, please contact us immediately at the details provided in Section 13 so that we can take prompt action.

12. Updates to This Privacy Policy

dreamjili reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or regulatory obligations. When we make material changes to this Policy, we will notify you by posting the updated Policy on the Platform and updating the "Last updated" date at the top of this page.

Where required by applicable law, we will seek your consent before implementing material changes to how we process your personal data. Your continued use of the dreamjili Platform after the effective date of any updated Policy constitutes your acceptance of the changes.

We encourage you to review this Privacy Policy periodically to stay informed about how dreamjili protects your personal data.

13. Contact Us & Data Protection Officer

dreamjili has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact our DPO:

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that dreamjili has not handled your personal data in accordance with the Data Privacy Act of 2012. Information about how to contact the National Privacy Commission is available through official Philippine government channels.